Port Operations & Shipboard | Escorted Tour Operations

At any time, you may go to our on-line application to apply for any position that best fits your experience level and qualifications. The on-line application is easy to fill out and immediately directs your application to the correct hiring manager.
Princess Shipboard
Welcome to the world of Princess Cruises, where our fleet of luxury cruise ships sails to all corners of the globe. We are one of the fastest growing cruise lines in the world, and the reason is clear: our crewmembers love their jobs and enjoy making passenger dream vacations come true. Through working onboard with Princess you will visit beautiful ports of call, work with a talented and diverse onboard team, and enjoy all the adventure the ship and seas have to offer. Princess relies on each crewmember's commitment, dedication, loyalty, and team spirit to create a positive experience for passengers and fellow crew alike. It is important to remember that life and work at sea is very different from that on land, and presents unique challenges such as a restricted living environment and a demanding seven days a week work schedule. To honor your commitment and hard work, Princess makes every effort to offer our crew an enjoyable environment, numerous benefits, and a rewarding career onboard our beautiful ships. To learn more about the Princess fleet, please visit www.princess.com. To view and apply for Alaska shipboard positions, click here.
Seattle
One of the largest cities on the west coast, the greater Seattle area is home to more than one million people. This trendy northwest city has gained notoriety over the last few decades through companies such as Starbucks, Microsoft, Amazon, and Boeing. Seattle is known as a progressive city with an abundance of cultural diversity. Landmarks such as the Space Needle, EMP and the Pike Place Market are known world wide. Seattle is also the gateway to surrounding mountain ranges and national parks. The Cascades to the east, the Olympics to the west, and Mt. Rainier to south offer limitless hiking and backpacking opportunities. For more information on the Seattle area, we recommend visiting these sites: www.cityofseattle.net and www.seattle.net.
Vancouver
Located in beautiful British Columbia and home to the 2010 Winter Olympics, the city of Vancouver offers many exciting and unique opportunities. Vancouver is one of the most culturally-diverse cities in the world, blending cultures from many different countries and nations. In fact, Vancouver has the second-largest Chinatown in North America. Stanley Park, one of the largest city parks around, offers stunning views of downtown, the North Shore, and the mountains surrounding the area. Vancouver offers other interesting sites such as Granville Island, Science World (home of Expo '86) and the Vancouver Aquarium. For more information on the Vancouver area, we recommend visiting these sites: http://www.tourismvancouver.com/docs/visit/index.html and http://www.city.vancouver.bc.ca/visitors.htm#parks
You will never get Alaska out of your heart…
As a Tour Director, you will serve Holland America guests exclusively, acting as a traveling concierge for groups of up to 52 guests on the most comprehensive CruiseTours available in Alaska. You will be responsible for taking care of every detail of our guests’ vacations, while insuring a Five Star experience. Our Tour Directors tell us they find the position extremely rewarding, often returning for multiple seasons to work in a team environment alongside Driver Guides and other company employees to provide a seamless tour experience for every guest.
For more information on the state of Alaska and Yukon Territory, Canada, we recommend visiting these sites:
http://www.alaska.gov
www.alaska.net
http://travelyukon.com/
http://www.yukoninfo.com/
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Location: Alaska and Yukon Territory, Canada
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Number of Employees: 100-150
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Housing Type: Employees must provide own housing in Anchorage, AK (The Tour Director’s Home Base). However, housing is provided in all other locations when the employee is on tour.
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Typical Season: May 1 through September 20
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Types of Jobs
Housing Options
Escorted Tour Operations does not provide housing for its employees in Anchorage, Alaska. Anchorage is considered a Tour Director’s home base and therefore housing is not provided. However, while the employee is on tour throughout Alaska and Yukon Territory, Canada, housing IS provided in each location the Tour Director visits while working.
Transportation Information
Holland America/Princess-Alaska will provide air transportation from Seattle, WA to Anchorage, AK at the beginning and end of your minimum 100-day contract. ETO also provides a taxi/transportation per diem while an employee is on tour and flight costs if repositioning is necessary. **Luggage fees on airlines for arrival, departure and repositioning flights is not covered by the company.
Why Work for Escorted Tour Operations?
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Employees of Escorted Tour Operations are eligible for a performance based bonus upon completion of their minimum 100-day contract.
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All employees are eligible for discounted travel privileges with both Holland America Line and Princess Cruises through our ‘Friends and Family’ program. However, a ‘free, space available’ cruise is available to those employees who have completed at least two seasonal contracts.
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Escorted Tour Operations employees have the opportunity to experience optional excursions at a discounted rate.
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New and returning employees have an opportunity to earn a cash bonus for recruiting potential employees to Holland America/Princess-Alaska. Both the referring employee and the prospective referral need to complete their entire contract for the bonus to be paid out after the end of the season. Furthermore, the prospective (referred) employee MUST put the name of the person that referred them on their application and employment agreement for that person to be eligible
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ETO Employees are the only Holland America/Princess-Alaska employees who have the privilege of traveling all over Alaska and Yukon Territory, Canada.
Earn College Credit
We are pleased to work with students and Universities to provide internship credit on a student by student basis.
Eligibility Requirements
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At least 21 years old
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Must be able to work effectively with many different groups of people under often stressful and time sensitive conditions.
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Excellent customer service skills and a minimum of two years experience in a customer service position
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Must be able to commit to a minimum 100 day season
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Able to obtain a CPR and first Aid certificate prior to the season.
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Ability to life baggage weighing 75 lbs.
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Able to obtain a passport prior to the season.
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CURRENT OPENINGS
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Passenger Service Rep (seasonal May- September) -- Seattle Passenger Services
Routinely meets arriving and departing passengers and assists in directing to the next destination, transfers or tours. Assists passengers with locating their luggage and may be asked to assist with the movement of luggage at the Clipper. Assists with lost luggage and lost property claims. Listens to questions, comments, and complaints; provides information or assists in obtaining answers. Arranges transfers. Apply Now | Hide Job Details
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